About the company
CoinTracker is on a mission to increase the world’s financial freedom and prosperity. By enabling seamless cryptocurrency portfolio tracking and accurate tax reporting, we empower people to better understand their crypto portfolio, comply with existing regulations, and make better financial decisions.
Job Summary
What you will do
📍As the Frame Lead, you will run Frame as a general manager — owning the business end-to-end and reporting directly to our CEO. 📍Product: Own the roadmap and drive toward product-market fit. Talk to customers daily. Decide what to build, what to cut, and what to test 📍Leadership: Manage the existing team (2 AI engineers, 1 CPA, 1 CFP). Hire and scale the team. Set operating cadence, culture, and accountability 📍Growth: Own customer acquisition strategy. Build and iterate on growth motions: product-led growth, content, social, network, and partnerships. Own pricing and packaging 📍AI product development: Work with engineers to improve AI agent quality, reduce human-in-the-loop dependency, and prevent hallucinations in financial advice 📍Business operations: Own the Frame P< set goals, track metrics, and report to the CEO. Make resource allocation and investment decisions 📍Customer experience: Own NPS, retention, and support quality. Ensure every customer feels like they have a world-class financial planning experience
What we look for
Role-agnostic đź“ŤImpact: Demonstrated ability to drive outsized business impact đź“ŤMission alignment: Hungry and motivated about giving everyone access to world-class financial planning through AI đź“ŤTrust: Say what you believe. Do what you say đź“ŤCommunication: Able to clearly talk about the details and also zoom out to the bigger picture
Looking for your next challenge? The world of crypto offers exciting roles in blockchain development, web3 innovations, and remote opportunities.
