Responsibilities

📍Fraud Monitoring & Detection 📍Oversee real-time monitoring of payment and card transactions. 📍Investigate suspicious activity, escalate cases, and identify fraud patterns. 📍Develop and fine-tune fraud detection rules in collaboration with product and engineering teams. 📍Case Management & Recovery 📍Lead dispute and chargeback processes with card networks, banks, and customers. 📍Optimize recovery workflows to minimize fraud losses. 📍Maintain documentation and audit trails for regulatory compliance. 📍Fraud Strategy & Prevention 📍Build and implement UR's fraud prevention framework and governance model. 📍Partner with product/tech teams to deploy advanced monitoring tools and machine learning models. 📍Balance customer experience with fraud mitigation, ensuring frictionless payments. 📍Stakeholder Management & Reporting 📍Deliver fraud risk reports, trends, and insights to management and regulators. 📍Train operations, customer support, and compliance teams on fraud risk practices. 📍Act as the subject matter expert for fraud-related policies and controls.

What We're Looking For

📍4–7 years of experience in fraud risk, payments risk, or compliance (fintech, digital banking, or card/payments industry). 📍Deep understanding of payment fraud typologies, chargeback processes, and AML/fraud regulatory requirements. 📍Strong analytical and problem-solving skills; able to work with large data sets and detection tools. 📍Comfortable working in a fast-paced, high-growth fintech or startup environment. 📍Excellent communication and stakeholder management skills.

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