You will

📍Build and train our amazing fraud and KYC teams while serving as the cultural and strategic leader of the team, including managing the day to day operations 📍Challenge the status quo by designing, implementing and managing new fraud strategies and tactics to create world-class fraud prevention and detection procedures 📍Help manage the implementation of new fraud vendors 📍Collaborate and strategize with cross-functional stakeholders to create and drive a long-term risk strategy that accelerates Shakepay’s ambitions and addresses existing problems 📍Design, update and enforce fraud and KYC related policies and procedures, and ensure processes are up to date 📍Drive the strategic direction of our KYC and KYB programs, including implementation and monitoring 📍Work closely with AML, KYC and support team members to ensure a great customer experience, while remaining compliant 📍Identify and deploy scalable business solutions that can be executed across the organization as Shakepay expands, optimizing for efficiency and effectiveness 📍Track risk performance and effectiveness of our efforts, help develop and prioritize long-term strategic plans for future growth 📍Stay on top of fraud trends and learn about industry norms in the 📍Crypto space through independent research and sharing your knowledge 📍Oversee and audit investigations to ensure thoroughness and accuracy 📍Collaborate with law enforcement and external agencies when necessary

Must have

📍5+ years of experience with fraud investigations 📍2+ years of managerial experience 📍Strong knowledge of preventive and reactive fraud mitigation strategies including those related to first-party and third-party fraud 📍Experience with KYC and KYB onboarding in the financial services sector, with a strong emphasis on crypto companies, money service businesses, and financial services providers 📍Ability to see the big picture while comfortable with day to day operations 📍Start up mentality: comfortable in an ambiguous and quick changing environment 📍Strong analytical and problem-solving skills with superior attention to detail 📍Strong verbal and written communication skills 📍Strong knowledge of blockchain transactions and Bitcoin 📍Confidence in problem identification and prioritization