About the company
DMarket, recently acquired by Mythical Games, makes the secure purchase and trade of virtual items possible through our blockchain-enabled marketplace. Mythical Games is a Venture-backed game technology company powering the next generation of players, games, and studios. Our goal is to launch exceptional video games that leverage distributed ledger tech while also providing a platform that will allow other game developers to do the same. At Mythical Games, we are proud of our ‘People First’ culture. We believe that it takes great people and culture to make great products. By treating each other with empathy and respect, we can live fulfilling lives outside of our jobs while also creating exceptional work.
Job Summary
Responsibilities:
📍Review suspicious, refunded, and disputed transactions and take appropriate actions based on classification, to ensure potential financial risk is mitigated while minimizing any negative customer experiences; 📍Evaluate fraud and AML risks associated with new product launches, new territory launches and changes to existing products or funding methods; 📍Investigate/review suspicious transactions/circumstances, specifically related to online and payments fraud; 📍Keep detailed records of suspicious activity, analyze trends, industry security threats and provide recommendations to mitigate losses; 📍Create and maintain effective fraud rules in payments engine; 📍Perform risk evaluation of customers payments by reviewing documentation, using 3rd party tools and creative search on the web; 📍Ensure that high-risk accounts are stopped in time before company will have to face financial losses; 📍Cooperate with customer support and operational departments, as well as external payments partners for claims, disputes, suspicious activities or escalations requests; 📍Flagging high-risk accounts; 📍Assisting in the daily processing of payments for flagged customers.
You have:
📍 2+ year’s experience in risk evaluation and fraud detection; 📍Knowledge of card scheme rules and financial transaction lifecycles from authorization to chargeback and more; 📍You also know how to use SQL, Excel and reporting tools, and have strong analytical and problem-solving skills; 📍Your experience extends to hands-on use of any anti-fraud tools.
