About the company
Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. Weāre committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.Since 2013, weāve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. We donāt do memecoins.Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. Weāre available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.
Job Summary
Your mission will involve
šConducting EDD for prospective and existing high-risk customers by reviewing the required information and documented findings in the EDD report. šFunction as the first reviewer and approver of EDD reports drafted by the Customer Success team. šSupport our Customer Success team with any queries related to them conducting EDDs on high risk customers. šAdvise business units on EDD and KYC requirements and customer acceptance procedures as and when required. šUnderstanding of various typologies to circumvent risks associated with high risk customers. šPresentation abilities to articulate issues and proposed resolutions. šProblem solving mentality and rigorous analytical thought/ šAbility to conduct initial and ongoing due diligence on high risk customers. šCollaborate with the Countries team globally on relevant requests.
The ideal candidate will have:
šUniversity degree from a recognised tertiary institution. š2-3 years of relevant work experience in business and individual customer onboarding for high risk customers (EDDs) is preferred. šCAMS certification is preferred. šComputer proficiency with technical skills that include word processing, spreadsheets, databases and search engines. šStrong compliance with region-specific policies and procedures will be essential. šPrevious AML, CFT and CTF would be beneficial, specifically within the due diligence remit. šExcellent written and verbal communication skills. šGreat analytical, critical thinking and problem-solving abilities. šSuperior presentation and negotiation skills. šAdaptable and capable of working in fast-paced environments. šStrong attention to detail, report writing and documenting outcomes of investigations .
