You will be responsible for:

📍Designing the overall scope and structure of your program, driving success by engaging relevant stakeholders from different teams within ConsenSys 📍Owning the overall relationship, acting as a virtual ‘ambassador’ between the groups to ensure alignment at both the tactical and strategic levels 📍Align and harmonize OKRs and KPIs between the product teams and the customer success organization to drive successful collaboration 📍Manage any risks, resolve conflicts and ensure that gaps are identified and handled efficiently 📍Ensure program documents are complete, current, and available 📍Be proactive to ensure communication, awareness and visibility to all relevant stakeholders 📍Identify people and resources needed and work closely with team leads in order to maintain visibility of multiple projects 📍Reflect relevant status to leads as well as all relevant stakeholders

Would be great if you brought this to the role

📍Your amazing people skills, so you can collaborate and engage with relevant stakeholders and drive progress 📍Your communication skills, so you can communicate, listen and reflect information and through that, create strong working relationships 📍Your polished organizational skills, to manage multiple projects in parallel and keep track of 📍Your background working with various agile methodologies and project management tools, implementing scrum and kan-ban boards on Jira, Confluence etc. 📍Your experience leading programs or projects within software companies: this will be crucial to allow you to work independently and make a difference 📍Your strong analytical skills, to plan and measure the success of your projects

Bonus if you have:

📍Background in software-related customer-front professions such as CSM, customer support etc.