About the company
The global financial ecosystem is changing. Revolutionary blockchain technology has unlocked the potential for people around the world to have more equal access to wealth and information. This transformation has begun with the mass global adoption of cryptocurrencies but like all new financial systems, it needs greater trust to realize its full potential and remain safe from bad actors. That’s where we come in. The Chainalysis blockchain data platform enables businesses, governments, and banks to solve the world’s most high-profile criminal cases, paving the way for an economy built on blockchains.
Job Summary
In this role, you’ll:
📍Partner with sales representatives to understand deal context and assist with quote to order process, including quote edits and approvals, order booking preparation, submission, and issue resolution 📍Provide comprehensive operational support for Chainalysis’ Salesforce instance and related third party application integrations 📍Offer Salesforce subject matter expertise and guidance to Revenue and Revenue Operations teams 📍Communicate and collaborate across key stakeholders, including Revenue, Customer Success, Services, Legal, and Finance in support of an efficient and accurate deal process 📍Proactively improve processes, tools, and automation to increase the effectiveness of deal/order processes and drive appropriate urgency on deals 📍Maintain a clearly documented record of requests and contribute to Deal Operations’ playbook to create consistent and repeatable global processes
We’re looking for candidates who have:
📍A Bachelor’s degree in Finance, Accounting, or related field, or equivalent work experience 📍A background in SaaS sales operations, sales support, and/or deal support with proficiency in quoting processes 📍Built strong, cross-functional working relationships 📍Excellent written and verbal communication skills, along with the ability to clearly and concisely present complex information to internal and external stakeholders 📍Proficiency with Salesforce and GSuite