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About the company
BCB Group is a leading provider of regulated payment and trading services in crypto and fiat for the digital asset economy. We provide accounts, cryptocurrency and foreign exchange market liquidity for some of the world’s largest, crypto-engaged businesses, including crypto exchanges, liquidity providers, market makers, investment firms, custodians, payment processors and wallet providers. Our end-to-end suite of products are accessible through our Client Console UI and API. We offer more than 40 fiat and cryptocurrencies, deep trading liquidity, 24/7 instant payments through our instant settlements network, BLINC, and secure crypto services. Our strong focus on compliance matches our technical and business expertise, and we are regulated by some of the world’s most respected regulators. Authorised in the UK, France and Switzerland, we place the utmost importance on our regulatory-first institutional principles. Our leadership team boasts years of relevant, high-level experience at globally-renowned institutions. They combine finance, law, regulatory and technology skills in traditional and crypto financial services with a deep understanding of the new digital asset economy.
Job Summary
Key Responsibilities
đź“ŤSandbox and Integration Assistance: Guide prospects and clients through the API sandbox environment, providing hands-on support and troubleshooting to ensure a smooth and successful integration from the very beginning. đź“ŤTechnical Relationship Management: Act as a key technical contact for clients during the integration, onboarding & live phases, ensuring a seamless transition and a positive experience. đź“ŤFeedback and Communication: Gather feedback on the API from clients, manage client expectations regarding product enhancements and timelines. đź“ŤCross-functional Collaboration: Work harmoniously with the wider team to provide a world-class experience for our clients, stepping in where needed to support the sales, and product teams.
Skills and Experience Required
đź“ŤMust have a passion and interest in fintech and a deep understanding of API-based products and their integration process. đź“ŤMust have 5+ years of relevant experience in a technical role, such as a customer-facing engineering position. đź“ŤMust have a solid understanding of financial services or crypto, and ideally, hands-on experience with payments and API integrations. đź“ŤMust be an analytical thinker with keen problem-solving skills and a proven ability to troubleshoot technical issues effectively.
If this role isn’t the perfect fit, there are plenty of exciting opportunities in blockchain technology, cryptocurrency startups, and remote crypto jobs to explore. Check them on our Jobs Board.
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