About the company
Fireblocks provides a suite of applications to manage digital asset operations and a complete development platform to build your business on the blockchain
Job Summary
Experience & Knowledge
📍8+ years of experience in Customer Success, Account Management, or related roles in the SaaS, fintech, or payments industries. 📍Strong understanding of payments infrastructure, compliance requirements, digital wallets, blockchain, or cryptocurrency. 📍Proven track record of managing and growing enterprise accounts with complex needs.
Skills
📍Exceptional relationship-building skills with executive stakeholders and operational teams. 📍Strategic thinker with the ability to align customer objectives with platform capabilities. 📍Analytical mindset with proficiency in data-driven decision-making and metrics tracking.
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