About the company
DoubleZero is a decentralized, permissionless protocol that revolutionizes network performance for distributed systems like blockchain. The mission is simple: increase bandwidth and reduce latency. DoubleZero increases bandwidth by filtering junk data that currently plagues validators and other network operators. DoubleZero reduces latency by connecting these filters with underutilized private fiber links in the form of a mesh network. By combining these improvements and routing the right data through optimized, low-latency paths, the DoubleZero protocol empowers blockchains and other systems to reach performance levels that are currently impossible. In short, DoubleZero is a new Internet for distributed systems. It is supported by two organizations: DoubleZero Foundation, which drives the adoption, decentralization, security, and advancement of the protocol; and Malbec Labs, which develops the technical components of the protocol itself. We look forward to hearing from you.
Job Summary
KEY AREAS OF RESPONSIBILITY
📍Own contributor communications and engagement. Serve as the primary point of contact for DoubleZero's network contributors across Slack, Telegram, and Discord. Manage day-to-day communications, ensure questions are answered promptly, and bubble up technical or strategic issues to the appropriate teams. 📍Manage contributor onboarding. Guide new contributors through the onboarding process, from initial interest through active participation. Develop and refine onboarding workflows and supporting assets to reduce friction and improve time-to-contribution. 📍Build and activate the contributor community. Foster deeper engagement with contributors beyond basic network participation – encouraging involvement in testing, tooling development, and operational responsibilities as DoubleZero decentralizes. 📍Lead contributor recognition and visibility. Establish programs that highlight contributors as domain experts and active builders of the DoubleZero network. Facilitate internal knowledge-sharing (spotlight sessions, brown bags, contributor talks) and external visibility (content, media, social, and events) to strengthen community bonds, elevate contributor voices, and reinforce ownership and pride in the network.
QUALIFICATIONS
đź“Ť2+ years of experience in community engagement, community management, or customer/partner success đź“ŤExisting experience with infrastructure concepts (networking, data centers, or systems administration preferred) đź“ŤStrong written communication skills with exceptional attention to detail đź“ŤExperience managing communications across multiple platforms (Slack, Telegram, Discord) đź“ŤComfort engaging with technical audiences and translating between technical and business stakeholders
If you’re passionate about blockchain and decentralized technologies, explore more opportunities in web3 and cryptocurrency careers.
