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bemo
Community Support Manager
at bemo
over 1 year ago | 1548 views | 28 applications

Community Support Manager

Full-time
Remote
Per year
$63,000 To $75,000

About the company

bemo is at the forefront of DeFi development on the TON blockchain. We began with a liquid staking app and are expanding our product range. We aim to bring efficiency, utility, and innovation to TON investors, especially those in the institutional sphere.

Job Summary

Responsibilities:

📍Manage bemo’s Twitter, LinkedIn, and Medium channels, ensuring regular, engaging, and relevant updates 📍Maintain and grow the bemo Telegram channel (in English) by facilitating meaningful conversations and fostering a positive community environment 📍Respond to community inquiries, feedback, and concerns promptly and professionally across all platforms 📍Coordinate with community support contributors, guiding them on tasks, content ideas, and engagement strategies 📍Monitor contributor performance and ensure alignment with community goals and bemo’s brand tone 📍Collaborate with internal teams to ensure social media content aligns with product updates, campaigns, and company announcements 📍Gather and share feedback from the community to improve bemo’s products and services 📍Stay up-to-date on trends in crypto, blockchain, and community management to keep content fresh and engaging 📍Regularly review and optimize community management strategies for higher engagement and improved communication

Community Support Manager

📍Fluent English speaker with strong written and verbal communication skills 📍Experience managing Telegram communities and familiarity with crypto audience dynamics 📍At least 1 year of experience working in crypto or blockchain-related communities or social media roles 📍Strong understanding of TON blockchain or the ability to learn quickly about its ecosystem and offerings 📍Proven experience managing Twitter, LinkedIn, and Medium accounts for a brand or project 📍Ability to develop strategies to drive engagement and grow community presence 📍Organized and capable of multitasking across multiple communication channels and teams

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