About the company
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
Job Summary
Responsibilities
šWorking with the merchant and Shift4 Solutions Specialists to gather the information required to submit a SkyTab deal for approval and programming šMaking sure SS / Partner send CSM intro email, which CSM will respond to with contact info and missing info needed to complete the order confirmation process. šTaking full ownership of the order review process for managing the deal through installation and training. This includes coordinating with the local office to ensure programming is completed, installation (where additional adjustment programming is expected), and training. Following the deal through the build process, periodically updating the Solution Specialist, Local Manager, Regional Manager through reporting on all the deals they are responsible for. šThe CSM will work with the merchant, installer, and local office to capture a signed satisfaction survey by the merchant after install and training and will also resolve any open issues discovered šUnderstanding and presenting Shift4ās various product and service offerings to potential clients. šOngoing training and advanced education in regards to the industry, services, equipment, and solutions. šOrganization and ability to complete and submit documentation, new paperwork, and sales reports in a timely and accurate manner.
Qualifications
š2+ years of industry experience is required. šEstablished record of continually meeting and exceeding sales goals and corporate standards. šAbility to work in a group setting, contribute ideas for further growth and direction of the department. šAbility to thrive in a fast-paced environment. šExceptional organizational skills, especially with email and tasks. šAbility to work with and effectively use multiple companywide systems and departments with ease. šValid driverās license along with reliable transportation