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Business Optimisation Analyst
at Luno
about 1 month ago | 221 views | 2 applications

Business Optimisation Analyst

Cape Town
Per year
$76,000 To $83,000

About the company

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. We don’t do memecoins.Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

Job Summary

Your mission will be:

📍Review monthly reconciliations performed by the Operations Team and provide training on areas of improvement 📍Document and review control weaknesses and vulnerabilities, preparing product requests, tasks and timelines for the various improvements 📍Own the resolution of reporting discrepancies and anomalies within our bank accounts and provider balances 📍Drive automation and improvement of financial reporting and operational tasks within the Payments Fleet 📍Assist with forecasting and modelling of commercial terms with providers, as well as internal fee change proposals 📍Review internal and external communication processes and identify areas of improvement 📍Track and report losses incurred due to errors within the Payments function or customer corrections 📍Review delivery of banks and providers against Service Level Agreements and resolve any deviations with the Legal and Countries Teams 📍Oversee the launch of new coins and liquidity pairs within the Payments function 📍Has a good understanding of core function (Financial aspects of Payment Operations) 📍Works closely with Internal Audit, Risk and Continuous Improvement 📍Teams on regular reviews of processes within Payments 📍Work closely with the relevant business stakeholders to understand their data needs 📍Determine the data needed to address the business needs while ensuring it is of the highest quality, reliable and trusted 📍Interpret trends, patterns in data and provide the business with actionable insights 📍Collaborate with analytical data engineers to design and build any pipelines/data models needed to support analytical and reporting needs 📍Design metrics to help access how the business in performing day to day 📍Build visually compelling dashboards that communicate insights to stakeholder (often non technical) to allow data informed decision making

A little about you:

📍Professional experience in accounting, reconciliations or payment processing 📍Proven experience driving improvements to business processes 📍A minimum of 2 years experience in the data space 📍Experience working with business intelligence platform such as Looker, Tableau, DataBricks, PowerBi or similar 📍A passion for storytelling and data visualisation 📍Refined exploratory data analysis skills 📍Data science or similar qualification 📍You are passionate about data analytics and related disciplines 📍You can leverage data analytics to innovate and create out-of-the-box solutions 📍You can gather and synthesise facts, theories, trends, patterns, inferences, and key issues in complex and variable situations 📍You are intellectually curious and have the persistence to find answers to difficult questions

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