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Heretic
Arcade Director of ECommerce Product Management
at Heretic
6 months ago | 373 views | 2 applications

Arcade Director of ECommerce Product Management

Full-time
San Francisco
Per year
$105,000 To $120,000

About the company

Backed by industry-leading entrepreneurs and investors, Heretic Ventures builds companies at the intersection of culture, commerce, and creators, with a focus on using disruptive technology, like AI, to gain widespread adoption and lasting competitive advantage.

Job Summary

Responsibilities

📍Partner closely with the company’s S-Team to develop and communicate weekly priorities 📍Define and execute product strategy that delivers a best-in-class ecommerce experience while driving innovations that set the standard for the first AI generated product company 📍Evangelize customer-centric thinking and strategies to deliver high consumer NPS and conversion to purchase 📍Oversee e-commerce platform’s architecture, vendor selection, integrations, and site performance in partnership with the VP of Engineering 📍Own the shopping user experience in conjunction with our UX designer 📍Partner with engineering team in managing sprint planning and implementation to ensure consistent, impactful releases of new features 📍Make data-driven decisions to rapidly test and iterate on product hypotheses. Develop, monitor, and manage key commerce and site metrics 📍Project manage weekly sprints, communicating clearly and proactively with cross-functional partners

Qualifications

📍7+ years of experience in product management in a consumer e-commerce company, including previous experience at the Director level 📍Experience required in both consumer-facing features, and also backend commerce features - fulfillment, operations, customer service and other post-order features 📍Familiarity with eCommerce platforms (e.g., Shopify, BigCommerce, CommerceTools, etc), and third-party applications 📍Demonstrated success in driving core commerce metrics such as NPS, conversion rates 📍Ability to work independently, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment 📍Sense of urgency in delivering impactful products to the consumer with uncompromising quality 📍Experience with multi-sided marketplace companies and platforms a plus

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