Key Responsibilities:

📍You will report to a Delivery Manager, and be guided by a QA Capability Lead to align practices across the business: 📍Design, implement, and maintain automation frameworks for validating end-to-end business processes and critical system functions. 📍Develop test strategies that support key QA framework KPIs, including coverage of critical business logic, process adherence, change failure rates, and performance monitoring. 📍Build and integrate automated testing into CI/CD pipelines to enable fast, safe releases. 📍Partner with Product and Delivery Managers to drive adoption of standard QA processes across teams. 📍Support the creation and maintenance of high-quality documentation for critical business functions and features. 📍Implement monitoring and alerting to ensure production stability and fast incident response. 📍Analyse trends in deployment success/failures and performance degradations to proactively improve system quality. 📍Track and report progress on quality metrics and KPIs to stakeholders. 📍Contribute to operational runbooks for incident response and system recovery. 📍Mentor engineers and QA team members on automation and testing best practices.

Background and experience

📍Proven experience designing and maintaining automation frameworks (backend and functional). 📍Proficiency with modern automation tools (e.g., Playwright, Cypress, Python, JavaScript/TypeScript). 📍Strong understanding of QA frameworks and standard processes (process adherence, test coverage, KPI-driven quality tracking). 📍Experience with CI/CD pipelines and automated quality gates. 📍Understanding & monitoring of unit testing coverage. 📍Familiarity with API testing and backend validation (REST, gRPC). 📍Strong ability to link tests to business-critical functionality and risk-based coverage.

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