Responsibilities

📍Handle and review all enquiries raised by clients regarding client onboarding (Individual/Corporates). 📍Manage personal workload and priority items and ensure timely escalation of key risks/issues to managers. 📍Work closely with the stakeholders (Front Office, Compliance, Product etc) and assist clients as required, to obtain all necessary supporting evidence to fulfill KYC/KYB due diligence. 📍Monitor, document and escalate unusual activities or AML flags. 📍Participate in internal and external training programs related to AML / CFT and other subjects that may form part of the day to day work requirements. 📍Liaise with team members across the country and region to facilitate knowledge sharing. 📍Any general administration and ancillary activities as may be required and related to the above functions in accordance with the business requirements of the Company.

Requirements

📍At least 3 years directly related experience in a Customer Support / KYC/KYB operations /Onboarding/ Compliance role with substantial knowledge of relevant rules and regulations and the day-to-day compliance affairs. 📍Good knowledge on provisions of local laws, directives, regulations and otherwise standards applicable to subject persons and knowledge of upcoming regulation of virtual currency policies is a strong plus. 📍Good proficiency in conducting risk assessments, trigger reviews and enhanced due diligence.

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