Responsibilities:

📍Platform Administration: Manage the advanced configuration and optimisation of Jira projects, workflows, and Confluence environments to ensure efficient team collaboration. 📍Access Control: Administer user permissions and authentication for core systems, including OKTA and Google Workspace, while maintaining strict security controls. 📍Asset Management: Oversee the administration of hardware and software assets using MDM and Identity Management tools like Jamf Pro. 📍Systems Support: Provide end-to-end maintenance for approximately 80 different IT systems and act as the primary point of contact for technical issue resolution. 📍Compliance & Security: Support the implementation of ISO27001 and SOC2 frameworks by aligning operational practices with documented security policies. 📍Audit Readiness: Collaborate with security teams to provide evidence for audits and maintain comprehensive documentation for configurations and onboarding. 📍Cross-Functional Alignment: Partner with HR, DevOps, and Security departments to streamline processes and adapt IT functions to evolving organisational needs.

Requirements:

📍Deep knowledge of JIRA administration, including advanced workflow configuration, custom fields, permission schemes, and automation. 📍Experience administering identity and access management platforms (e.g., OKTA) and collaboration suites (Google Workspace). 📍Familiarity with Confluence and other Atlassian tools. 📍Understanding of basic security, data protection, and compliance principles, especially related to ISO27001 and SOC2. 📍Detail-oriented, organized, and proactive approach to problem-solving. 📍Proven ability to communicate effectively within a remote, cross-functional team environment.

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