Responsibilities

📍Serve as a trusted advisor to HR Business Partners, Talent Acquisition teams, employees, and managers on immigration and mobility policies, procedures, and related documentation. 📍Manage escalation and exception requests both from employees and business. 📍Take ownership of the end-to-end visa application process, serving as a trusted advisor on immigration requirements to ensure compliance with local laws and company policies. 📍Liaise with external vendors, immigration agencies, and service providers to facilitate smooth relocations and/or foreign local hires. 📍Keep abreast of immigration, visa, and work permit regulations across APAC countries. 📍Manage the payments to vendors and related tasks. 📍Maintain a database of related documentation, expense reimbursements, and benefit records. 📍Accurately track, maintain, and update relocation and visa records within the HR information system to effectively manage visa renewals and benefit extensions. 📍Track and administer relocation benefits, allowances, and support packages for assignees. 📍Support continuous improvement of the global mobility process, including policies, tools, and systems. 📍Assist with other HR tasks as needed.

Requirements

📍Manage end-to-end relocation and mobility processes for employees assigned to APAC countries, including Hong Kong, Thailand, Japan, and others. 📍Monitor and report on the progress of relocations, ensuring timely completion of all steps. 📍Bachelor's degree in Human Resources, Business Administration, or relevant field. 📍Proven experience in global mobility, relocation, or immigration management. 📍Knowledge of immigration laws and visa requirements in APAC countries. 📍Excellent organizational and record-keeping skills. 📍Strong communication and interpersonal skills.

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