In this role, you will:

📍Deliver exceptional customer outcomes, as demonstrated by production customer deployments, increased adoption, and customer satisfaction. 📍Define and manage structured, time-bound onboarding and deployment projects across multiple OpenAI products to ensure seamless adoption and measurable success. 📍Guide organizations through the adoption journey by providing change management expertise to maximize the impact of OpenAI solutions. 📍Train, educate and enable ChatGPT Enterprise users to drive adoption and value. 📍Own the technical deployment of ChatGPT, including connectors, Codex, custom GPTs, and other advanced capabilities. 📍Design and lead hackathons, workshops, and other hands on training and education for audiences ranging from senior executives to working teams. 📍Codify best practices and playbooks based on interactions with customers. 📍Gather and relay customer feedback to internal stakeholders, and identify themes across customers to incorporate into product planning. 📍Partner with the Sales team to ensure seamless handoff between pre- and post-sale and for ongoing relationship management.

You’ll thrive in this role if you:

📍Have 6+ years of experience in customer-facing roles, engaging C-level technical audiences with complex global organizations. 📍Have led complex implementations of Generative AI/traditional ML solutions and can drive measurable business outcomes. 📍Possess exceptional presentation and communication skills, particularly when engaging with executives and leaders. 📍Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.

The future of finance is here — whether you’re interested in blockchain, cryptocurrency, or remote web3 jobs, there’s a perfect role waiting for you.