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TON Foundation
Tech Support Engineer Node API
about 5 hours ago | 16 views | Be the first one to apply

Tech Support Engineer Node API

Full-time
Remote

About the company

Inherited from Telegram, the TON blockchain was designed to onboard billions of users. It boasts ultra-fast transactions, low fees, and easy-to-use native apps, some of which can be used directly in Telegram such as @wallet or @cryptobot. TON is led by an open-source community of experienced developers consisting of some of the best programmers in the world and Telegram blockchain contest winners. Applying its existing ecosystem of communities, developers, publishers, payment providers, and merchants, TON is uniquely positioned to establish the first-ever mass-market cryptocurrency in history.

Job Summary

Responsibilities

šŸ“Provide technical support to partners and users within the TON ecosystem via ticketing systems, chat, and other communication channels šŸ“Support integration and usage of TON HTTP APIs (TON Center API, TON API) šŸ“Investigate and resolve issues with incorrect API requests and payloads šŸ“Help partners select the most suitable API interfaces for specific use cases šŸ“Explain best practices for transaction processing, swaps, analytics, and other key user scenarios šŸ“Assist with building complex PostgreSQL queries šŸ“Support API and infrastructure versioning during updates šŸ“Analyze logs and troubleshoot TON node issues (Native C++ node, MyTonCtrl) šŸ“Assist with node setup, configuration, and maintenance šŸ“Support integration of staking protocols for CEXs and lending platforms šŸ“Help less experienced users understand TON blockchain fundamentals šŸ“Escalate issues to core developers with clear reproduction steps and context šŸ“Participate in testing and validating fixes

Requirements

šŸ“Experience launching and maintaining infrastructure and HTTP services (nodes, APIs, CI/CD, DevOps) šŸ“Hands-on experience with API-based integrations šŸ“Strong troubleshooting and log analysis skills šŸ“High level of responsibility and attention to detail šŸ“Excellent written and verbal communication skills šŸ“Ability to independently learn new technologies and products

The future of finance is here — whether you’re interested in blockchain, cryptocurrency, or remote web3 jobs, there’s a perfect role waiting for you.

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