The Role

📍As a Software Engineer on the Operational Technology team at Swan Bitcoin, you will play a pivotal role in building internal tooling and ensuring the seamless operation of our Bitcoin platform. You'll be on the front lines, working closely with client services and operations teams to address real-time issues, while building and improving tools for internal teams to give our clients the best possible experience with our Bitcoin financial services. 📍This is a new team at Swan, so we’re looking for a variety of people, from tech leads (7+ years experience) to junior developers (3 years minimum). A background in a fintech or financial institution environment is preferred. This role is remote, but only western timezones (approximately UTC-8 to UTC-4) will be considered.

Your Responsibilities

📍Develop and maintain internal tools to streamline operations and enhance efficiency. 📍Diagnose, debug, and resolve real-time issues reported by clients and operations teams. 📍Collaborate with cross-functional teams, including client services and operations, to build tooling. 📍Integrate with open source and commercial systems if appropriate. 📍Contribute to the improvement of our operational technology stack and processes. 📍Collaborate with other teams on bigger initiatives