About the company
Polygon Labs develops Ethereum scaling solutions for Polygon protocols. Polygon Labs engages with other ecosystem developers to help make available scalable, affordable, secure and sustainable blockchain infrastructure for Web3. Polygon Labs has initially developed a growing suite of protocols for developers to gain easy access to major scaling solutions, including layer 2s (zero-knowledge rollups and optimistic rollups), sidechains, hybrid chains, app-specific chains, enterprise chains, and data availability protocols. Scaling solutions that Polygon Labs initially developed have seen widespread adoption with tens of thousands of decentralized apps, unique addresses exceeding 225 million, over 1.2 million smart contracts created and 2.56 billion total transactions processed since inception. The existing Polygon network is home for some of the biggest Web3 projects, such as Aave, Uniswap, and OpenSea, and well-known enterprises, including Robinhood, Stripe and Adobe. Polygon Labs is carbon neutral with the goal of leading Web3 in becoming carbon negative.
Job Summary
Your Responsibilities
📍You will support the day-to-day reliability and operations of Polygon Labs’ production systems, with responsibilities that include: 📍Monitoring production systems, alerts, dashboards, and logs across Polygon networks, including Polygon PoS and the Agglayer. 📍Assisting with incident detection, triage, escalation, and resolution under the guidance of senior engineers. 📍Supporting on-call and operational coverage through structured rotations, with training and mentorship. 📍Following, maintaining, and improving runbooks and standard operating procedures. 📍Assisting with routine operational tasks such as service restarts, upgrades, and configuration changes.
What You'll Need
đź“ŤA foundational understanding of Linux systems, processes, and basic networking concepts. đź“ŤFamiliarity with at least one scripting or programming language, such as Python, Bash, or Go. đź“ŤAn interest in site reliability, monitoring, and operating production infrastructure. đź“ŤClear written and verbal communication skills, with a willingness to ask questions and learn. đź“ŤThe ability to remain calm, methodical, and responsive during incidents or operational events.
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