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SupportNinja
Senior Trainer (Sales Account)
about 2 months ago | 115 views | Be the first one to apply

Senior Trainer (Sales Account)

Full-time
Manila

About the company

SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo.

Job Summary

What does a day in the life as a Senior Trainer look like?

šŸ“Determines training needs and requirements for sales LOB groups šŸ“Identifies potential training materials to address needs of business partners šŸ“Presents in-person and online training sessions šŸ“Schedules training sessions, organizes information technology and other equipment, and manages course enrollment šŸ“Prepares and analyzes post-training reports and requirements Conducts TNA using various data-gathering techniques and tools šŸ“Monitors training program effectiveness and adjusts content as needed for improvements šŸ“Performs ROI analysis on learning interventions šŸ“Finds and benchmarks new ways of educational and training techniques and methods to employ and apply in the improvement of skills-building activities šŸ“Initiates/recommends/enhances policies/systems and procedures to ensure smooth delivery of TD services šŸ“Specializes in the BPO industry and keeps current on the activities and needs of the industry by attending regular meetings, conferences, and seminars šŸ“Works with leaders to address learning issues, instruction problems, or new educational needs regarding specific employees or departments

What are the required qualifications of a Senior Trainer?

šŸ“Bachelor's Degree in Business Administration, Management, Human šŸ“Resources or any related field šŸ“Undergraduates welcome to apply with 3 years of related work experience šŸ“Implements training programs from the entry-level up to managerial level using structured framework - 3 years of experience šŸ“Knowledgeable in measurement and evaluation preparation šŸ“Practices performance management, learning interventions, and policy creation šŸ“Excellent organizational, analytical, and problem-solving skills šŸ“Good prioritization skills and be flexible enough to adapt plans Tools: - LMS tool management - G Suite - creating modules šŸ“Excellent communication and platform skills šŸ“Fosters unity and teamwork šŸ“Role model of company values and brand identity

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