In this role, you will:

📍Manage and lead all aspects of People Operations including; onboarding and offboarding, benefits administration and open enrollment, immigration cases, policy creation and management, system management, compliance, people analytics, and various other strategic processes with precision and integrity. 📍Lead the implementation and ongoing management of People Operations policies and procedures, ensuring compliance with legal regulations and industry standards. 📍Lead critical People Operations projects aimed at enhancing operational efficiency and the overall employee experience. Proactively identify opportunities to improve and scale existing processes, and assist with change management of various programs and initiatives. 📍Manage sensitive and timely employee leave management cases (Cocoon) as well as employee immigration cases partnering with managers, employees, and internal/external legal counsel. 📍Directly manage our People systems including HRIS (TriNet) and global EOR platform (Oyster) by providing a positive and effective employee experience. 📍Collaborate with the Finance team on payroll to ensure accurate processing of all internal changes. Maintain all employment and payroll records consistently and accurately reporting any discrepancies to the People leadership team. 📍Create trust with employees and provide a high quality employee experience by resolving issues promptly and responding to employee questions and concerns. 📍Assist Director, People Operations to develop and maintain core People analytics pillars by generating and analyzing People metrics and reports to inform decision-making.

You have:

📍5-7 years of deep People Operations experience across immigration, compliance, benefits, communication, system management, and more. 📍Proactively assess for improvements and innovation across the People Operations team. Present ideas to gain buy in and lead implementation end to end of new processes, policies, and procedures alongside the People team. 📍Excellent communication and project management skills with the ability to follow-through to completion 📍Experience with handling multiple priorities simultaneously and navigate in a rapidly-changing environment. 📍Strong and proactive written and verbal communication skills; with a natural curiosity for understanding complex systems and a passion for learning.

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