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Coinbase
Senior Operations Program Manager Employee Workplace Experience
5 months ago | 568 views | 6 applications

Senior Operations Program Manager Employee Workplace Experience

Full-time
Remote
Per year
$153,000 To $180,000

About the company

Coinbase is one of the most trusted cryptocurrency exchanges today. It secures cash on FDIC-secured accounts, lets you securely connect and trade crypto via your bank account, and blocks suspicious accounts to ensure user safety

Job Summary

What You'll Be Doing (i.e., Job Duties):

📍Oversee multiple projects enhancing remote and in-person work experiences within the Employee & 📍Workplace Experience program portfolio, responsible for day-to-day project management and ensure overall program health. 📍Develop and implement innovative solutions and workflows via process, tool, and system development to meet dynamic program challenges. 📍Partner with program managers to operationalize processes for sustainability and scalability. 📍Develop reusable project management resources, such as documentation standards, SOP templates, and process maps. 📍Manage cross-functional stakeholders, driving project alignment and buy-in, balancing multiple goals and assessing the best way forward in a complex environment 📍Set the project management strategy across the team, to enable clear milestones, deliverables, and resource management. 📍Develop detailed project plans, setting clear milestones and deliverables. 📍Implement change management and communication strategies to ensure successful program adoption and engagement. 📍Partner with People Analytics to create a distinct measurement strategy, track and report on key metrics, and use insights for future program improvements. 📍Utilize Google Workspace and other platforms to develop tools for program efficiency and data management.

What We Look For In You (i.e., Job Requirements):

📍Minimum of 7+ of experience in project management, developing and executing operationally rigorous programs in a fast paced environment, with a proven track record in managing complex projects with international stakeholders. 📍Robust experience in process improvement, operational efficiency at scale, and delivering results with clear success metrics. 📍Willingness to travel up to 25% of the time. 📍Strong capability in building and maintaining cross-functional relationships. 📍Excellent written communication skills, adaptable to different audiences. 📍Customer-centric approach and adept at navigating through ambiguity. 📍Highly organized, able to manage detailed tasks along with big-picture strategy

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