About the company
BitGo is the leader in digital asset financial services, providing institutional investors with liquidity, custody, and security solutions. Founded in 2013, BitGo pioneered the multi-signature wallet and is the first digital asset company to focus exclusively on serving institutional clients. Active in both centralized and decentralized finance, BitGo offers market leading trading, lending, and borrowing services through its prime brokerage services and acts as the custodian for WBTC, the leading global stablecoin for Bitcoin. In 2020, BitGo launched BitGo Portfolio and Tax, providing clients with a full-stack solution for digital assets. In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets. BitGo processes approximately 20% of all global Bitcoin transactions, and supports over 600 coins and tokens. BitGo provides the security and operational backbone for more than 1500 institutional clients in 50 countries, including many regulated entities and the world’s top cryptocurrency exchanges and platforms. BitGo is backed by Goldman Sachs, Craft Ventures, Digital Currency Group, DRW, Galaxy Digital Ventures, Redpoint Ventures, and Valor Equity Partners.
Job Summary
Responsibilities:
📍Collaborating closely with the Billing team to continuously enhance billing logic for client billing and other related billing processes. 📍Propose and implement solutions to address billing issues and improve processes to prevent recurrence. 📍Design and implement snowflake based engineering solution to help manage client billing at scale 📍Investigate client queries related to billing data promptly and thoroughly. 📍Analyze quality of data sets and check for gaps in data 📍Maintain billing peripheral systems manually to ensure accuracy 📍Review customer contracts and opportunities in Salesforce; Working closely with Sales and CMS to ensure the billing data in Salesforce is accurate and matched with the contract. 📍Review and validate data in Snowflake, Paradime and Salesforce to ensure accuracy and consistency. 📍Conduct thorough manual data checks to identify discrepancies and anomalies. 📍Setup alerts for monitoring quality of billing datasets 📍Collaborate with analytics, product and other teams to understand the gaps related to data quality, find root causes & solutions to fix the gaps 📍Addressing the root cause of data inconsistencies and recommending solutions 📍Identifying areas of improvement to achieve higher standard data quality
Skills & Experience:
📍We are looking for teammates who share and practice our values: open communication, transparency, taking ownership, and a high level of craftsmanship. We are looking for coworkers who share our vision and mission: deliver trust in digital assets.
Required:
📍8+ years of experience , min Bachelor's degree required 📍Advanced Knowledge of Microsoft office & Excel preferred 📍Advanced knowledge of SQL mandatory 📍Ability to review, analyze and manage large volumes of data 📍Excellent communication skills both written and verbal 📍Outstanding attention to details 📍Ability to work effectively in a team and independently 📍Enthusiastic about working in crypto space