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Sales Operations Manager
at Ledger
12 months ago | 1077 views | Be the first one to apply

Sales Operations Manager

Per year
$60,000 To $98,000

About the company

Founded in Paris in 2014, LEDGER is a global platform for digital assets and Web3. Ledger is already the world leader in Critical Digital Asset security and utility. With more than 6M devices sold to consumers in 200 countries and 10+ languages, 100+ financial institutions and brands as customers, 20% of the world’s crypto assets are secured, plus services supporting trading, buying, spending, earning, and NFTs. LEDGER’s products include: Ledger Stax, Nano S Plus, Nano X hardware wallets, LEDGER Live companion app, [ LEDGER ] Market, the world’s first secure-minting and first-sale distribution platform, and Ledger Enterprise. With its ease of use, LEDGER allows a user to begin investing in digital assets and ultimately, achieve financial freedom in a safe and stress-free environment.

Job Summary


📍Define and govern & improve operational procedures for the Sales Teams across Ledger 📍Develop effective, accurate and ideally automated reporting to senior management on activity, pipeline, lead generation, sales and other KPI’s Provide sales team with the tools, reporting & cadence required to deliver against target 📍Assist with incentive & commission planning 📍Optimise sales workflows from marketing automation, leveraging HubSpot, Salesforce, LinkedIn Sales Navigator, AirCall, ZoomInfo etc 📍Manage & govern post sales contract activity liaising with internal teams, to ensure contractual and invoicing obligations are met Maintaining source systems and up to date integration & data between these systems 📍Managing supplier relationships with core tools, ensuring technical and internal issues are resolved swiftly and effectively 📍Work with sales managers to create and maintain data flows that ensure Salesforce pipeline and forecast are reliable 📍Prepare periodic business review presentations 📍Participate in the onboarding and training process for new sales team members 📍Document and maintain up to date documentation on workflows, data flows and training

What we are looking for:

📍At least 3 years experience in Sales Operations, or a similar role 📍Salesforce Admin certification 📍Fluency in English (level C1 equivalent)Strong interpersonal & communication skills with the confidence to engage, manage and gain consensus from multiple stakeholders 📍The ability to operate at both a strategic level, but also at a micro level when tasks and data require analysis and deep understanding 📍Tableau Experience 📍[nice to have] Knowledge & proficiency in HubSpot, Sprout & Zapier 📍[nice to have] Fluency in French (if not native language) 📍[nice to have] Experience in a B2B & B2C Sales Organisation 📍[nice to have] Knowledge or experience in the Web3 ecosystem (crypto, NFT)

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