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Program Manager
at OpenAI
4 months ago | 583 views | 3 applications

Program Manager

San Francisco
Per year
$170,000 To $175,000

About the company

OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team is composed of PR/Media Relations, Events, Design, and other external-facing functions. The team’s ethos is to support OpenAI's mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. The Events team is a dynamic group dedicated to crafting extraordinary experiences that encompass our company's values and mission. Our team is driven by a passion for bringing people together to connect in meaningful ways.

Job Summary

In this role, you will:

📍Develop and execute a comprehensive strategy for our contingent workforce management, aligning with OpenAI’s broader financial and operational goals. 📍Lead the strategic workforce planning process for key segments, ensuring a streamlined approach for managing staffing cycles and vendor relations. 📍Collaborate with internal teams across various departments, understand their workforce needs, and ensure a seamless staffing request and allocation process, thereby significantly contributing to operational agility and efficiency within OpenAI. 📍Oversee the continuous improvement process by managing workforce performance metrics, ensuring thorough and timely assessments to enhance staffing quality and alignment with project needs. 📍Manage and enhance our contingent workforce systems, ensuring efficient operations and data-driven decision-making in workforce planning. 📍Actively engage in managing key staffing agency relationships, including contract negotiations and performance reviews, to ensure compliance with OpenAI’s workforce policies and procedures. 📍Drive the development and implementation of workforce strategies, fostering a proactive approach to understanding internal stakeholders’ staffing needs and ensuring timely and effective workforce solutions. 📍Lead reporting and analytics initiatives within the contingent workforce domain, creating insightful reports and dashboards to track performance, identify trends, and support informed decision-making aligned with OpenAI's objectives.

We’re looking for a blend of:

📍A Bachelor's degree 📍7-10+ years of progressive experience in workforce management, particularly in procurement of contingent labor, ideally within technology-centric organizations or late-stage startups. 📍Comprehensive understanding of Contingent Workforce Management (CWM) processes, systems, and best practices, especially in a Procure to Pay (P2P) context. 📍Robust project management skills, with meticulous attention to detail and the capability to prioritize and drive high-impact initiatives on multiple concurrent timelines. 📍Exceptional interpersonal, verbal, and written communication abilities, evidenced by successful interactions with both internal teams and external staffing partners. 📍Experience in utilizing modern workforce management software and systems, with a preference for proficiency in platforms like VNDLY, SAP Fieldglass, Beeline, or similar Vendor Management Systems (VMS). 📍Strong analytical acumen, including a predilection for data-driven decision-making, and familiarity with reporting and analytics tools to assess CWM performance metrics. 📍Demonstrated expertise in managing contingent staffing processes, focusing on policy adherence, process efficiency, and maximizing value from the contingent workforce budget, while ensuring optimal engagement and satisfaction for temporary and contract workers.

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