Key Responsibilities

📍Corporate IT Networking 📍Monitor and maintain Corporate IT network infrastructure, including switches, access points, firewalls, and VPN services. 📍Respond to network alerts, connectivity issues, and performance disruptions using monitoring and ticketing tools 📍Perform triage, troubleshooting, and resolution of Layer 1–3 issues. 📍Assist with configuration, deployment, and maintenance of network hardware and supporting systems. 📍Participate in infrastructure lifecycle activities including patching, firmware updates, and maintenance windows. 📍 Maintain accurate network documentation, diagrams, inventories, and records of changes. 📍Ensure adherence to Corporate IT security, change management, and configuration standards. 📍General IT Responsibilities 📍Provide technical support through Microsoft Teams, email, ticketing platforms, and in-person communication. 📍Conduct routine network health checks and log reviews. 📍Contribute to improvement of network tools, monitoring processes, and operational documentation. 📍Support Corporate IT initiatives, special projects, and continuous improvement efforts. 📍Maintain high-quality documentation and clear communication for all assigned work.

Required Qualifications

📍Education and Experience 📍High school diploma or equivalent required. 📍Associate degree or higher in IT, Networking, Cybersecurity, or related field preferred. 📍Strong understanding of networking fundamentals (TCP/IP, VLANs, routing basics, DHCP, DNS, WLAN). 📍Ability to systematically troubleshoot network issues across Layers 1–3. 📍Familiarity with enterprise networking equipment (Cisco, Juniper, UniFi, or similar). 📍Comfort using command-line tools (SSH, CLI access). 📍Ability to follow and update network documentation, diagrams, and configuration records. 📍Strong communication skills and ability to work effectively in a team environment. 📍High attention to detail and strong problem-solving skills.

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