As a Cognyter you will:

📍Deploy our systems at customer sites, conduct end-user training, and perform the Acceptance Tests for our unique GSM, UMTS, and LTE solutions 📍Oversee projects from initiation to completion of the Acceptance Tests 📍Prepare and update of project documentation 📍On-site and remote technical support (Tier 2) for our systems for both software and hardware 📍Constant communication and collaboration with in-house teams are necessary to ensure a successful customer experience 📍Follow departmental processes and ensure KPIs are met 📍 Ability to take project requirements and ensure that are met before the deployment phase 📍Must be able to commute to Melbourne, Florida - hybrid position*

Requirements

For that mission you’ll need: 📍Background in intelligence technologies and methodologies 📍CSS (Cell Site Simulators) experience 📍Good relationship and knowledge of government security (police, defense/military, intelligence services) customer base. Law enforcement background at the local, state, or federal is a plus! 📍 Telco or Wireless Communications experience with GSM, UMTS, and LTE 📍Prior experience using Electrical or RF Lab equipment 📍Minimum education level: Telecommunication, Computer Studies or Equivalent 📍 Experience in technical pre-sale, customer support, and conducting technical training 📍Good understanding of Windows OS, Advanced IT Skills 📍 US Citizen is Required

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