About the company
MoonPay is the world’s leading web3 infrastructure company. We provide end-to-end solutions for payments, enterprise-scale smart contract development, and digital asset management. Many of the world’s most iconic brands rely on MoonPay to power their web3 strategies and ideas.
Job Summary
What you will do
đź“ŤDevelop and own the company-wide internal communications strategy, ensuring consistency, clarity, and alignment with business goals. đź“ŤPartner with leadership to design messaging for company announcements, organizational changes, and strategic initiatives. đź“ŤDrive employee engagement by creating innovative campaigns, newsletters, and events that strengthen our culture and values. đź“ŤLead the bi-weekly All Hands meetings end-to-end: partner with executives on agenda, prepare speakers, and ensure clear follow-up communication. đź“ŤManage the company intranet / landing page as the central hub for updates, resources, and leadership messaging. đź“ŤDevelop and maintain the playbook for Slack channel communications, including tone, structure, and best practices for company-wide and team-specific updates. đź“ŤManage crisis and sensitive communications, ensuring transparency, trust, and credibility across the organization. đź“ŤShape and amplify Employer Branding, highlighting company culture through awards, certifications, and recognition programs; partner with đź“ŤPeople and Talent teams to ensure internal initiatives reinforce our external reputation as an employer of choice. đź“ŤMeasure effectiveness of internal communication through surveys, adoption metrics, and feedback loops, using insights to continuously improve. đź“ŤAct as a trusted advisor to executives and senior stakeholders on communication strategies and best practices.
About you
📍You are a strategic communicator and culture builder who thrives in fast-paced, high-growth environments. You know how to balance clarity with creativity, and you’re comfortable influencing executives as well as engaging employees at every level. You’re proactive, adaptable, and excited by the challenge of shaping how information flows across a company. 📍You have 5–7+ years of experience in internal communications, employee engagement, or related fields. 📍You’ve successfully led large-scale communications initiatives, including All Hands meetings, company-wide announcements, and change management campaigns. 📍You are confident in partnering with senior leaders, providing counsel on sensitive messaging and building alignment across functions.
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