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CoinFlip
Head of Product, Digital Applications
8 months ago | 503 views | Be the first one to apply

Head of Product, Digital Applications

Full-time
Chicago

About the company

CoinFlip is a leading fintech company powered by cryptocurrency. The company operates the world's largest network of cryptocurrency ATMs by transaction volume with over 4,500 kiosks across 49 US states, Puerto Rico, Canada, Australia, New Zealand, South Africa, Italy, Panama, and Brazil supporting the buying and selling of major cryptocurrencies with cash. In 2020, CoinFlip launched Order Desk, an over-the-counter service that provides investors with a personal account manager and competitive coin pricing. In 2023, CoinFlip launched a digital platform called Olliv: the easiest way to buy, sell, send, swap, and receive crypto.

Job Summary

Responsibilities:

📍Provide strategic leadership and direction for all digital aspects of our business including product development, marketing, sales, and customer service. 📍Oversee the design, development, and implementation of our platform, ensuring it meets the highest standards of usability, security, and reliability. 📍Develop and implement digital strategies that align with the company’s overall business goals and objectives. 📍Drive innovation in our digital strategies that align with the company’s overall business goals and objectives. 📍Drive innovation in our digital offerings, identifying new opportunities and trends in the industry. 📍Monitor and report on digital performance metrics, making recommendations for improvement where necessary. 📍Formulates and recommends policy and procedure changes as it relates to digital operations. Works with executives to approve digital operations policies which may have an organization-wide affect. 📍Partners with internal teams to incorporate client discovery throughout the Digital solution development lifecycle, leads UI/UX development, including ongoing member & employee testing, tests & validates hypotheses. 📍Where required, leads the selection of Fintech partners, negotiates agreements, and manages initial third-party approval processes in partnership with key stakeholders. 📍Oversees development, training and management of the performance and compensation of direct and indirect staff. Approves hiring decisions and delivers performance reviews and compensation for staff. Responsible for the digital teams’ results that are achieved through the successful management of staff. 📍Other duties as assigned.

Qualifications:

📍Bachelor's degree desired; MBA a plus 📍10+ years' experience building, managing and developing teams 📍Outstanding leadership capabilities, including the ability to successfully motivate and challenge a team of talented and creative people at all levels of the organization 📍Ability to adapt and grow in a fast-growing and changing environment 📍Demonstrable experience building and managing executive-level relationships both internally and externally 📍Proven experience scaling high-performing sales functions within a hyper-growth technology business 📍Excellent communication, negotiation, and presentations skills 📍Ability to tackle issues with a sense of urgency while maintaining professionalism, composure, and accuracy

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