Create New Account
Sign up to continue searching for suitable jobs in Web 3.0

OR
Terms of Use
Already have an account?

Log In to Your Account
Log in to continue searching for suitable jobs in Web 3.0

OR
Donā€™t have an account?
OpenAI
Fraud & Risk Analyst
atĀ OpenAI
3 months ago | 240 views | 7 applications

Fraud & Risk Analyst

Full-time
Ireland

About the company

OpenAIā€™s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team is composed of PR/Media Relations, Events, Design, and other external-facing functions. The teamā€™s ethos is to support OpenAI's mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. The Events team is a dynamic group dedicated to crafting extraordinary experiences that encompass our company's values and mission. Our team is driven by a passion for bringing people together to connect in meaningful ways.

Job Summary

In this role, you will:

šŸ“Work directly with customers to resolve complex risk, fraud, financial, compliance, and trust and safety issues; then, figure out how to operationalize those solutions at scale when needed. šŸ“Partner with Product, Legal, Safety, Operations, and Vendor teams to develop and implement ongoing fraud and risk processes or specific campaigns to serve OpenAIā€™s customers. šŸ“Perform risk evaluations and investigations by reviewing documentation, internal data, and 3rd party data šŸ“Execute human-in-the-loop reviews to complement automated systems in highly sensitive or high risk fraud scenarios, working with account teams to guide customers through the process šŸ“Review operational processes and systems and build feedback loops to drive improvements with other product and ops teams šŸ“Serve as an incident manager for high complexity cases, acting as a nexus between our product, compliance, legal, ops, and customer-facing teams šŸ“Represent and advocate for customer needs with product development teams, policy, legal, design, and engineering teams within OpenAI. šŸ“Equip other teams with best-in-class training, playbooks, and workflowsā€”and bring about a deep technical understanding of our fraud and risk systems and usersā€™ needs. šŸ“Be a fraud and risk expert across all our products and educate our clients on our policies - bring judgment and policy expertise to bear

You might thrive in this role if you:

šŸ“Are comfortable with building. This is an opportunity to help with scaling everything from policy enforcement through to the tooling stack to enable it. Technical skills are definitely a plus in this role. šŸ“Have 5+ years of experience and a demonstrated passion for risk evaluation, fraud detection / investigation, trust & safety, legal operations, or other similar teams šŸ“Bring excellent problem-solving skills and the ability to comprehend and communicate complex technical issues. šŸ“Have proven experience in scaling operations and building strong relationships cross-functionally to drive performance improvements. šŸ“Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed. šŸ“Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize.

Similar jobs

about 5 hours ago | 13 views | 1 applications
1 day ago | 26 views | Be the first one to apply
Full-time
Hong Kong
1 day ago | 30 views | Be the first one to apply
Full-time
Spain
$67,000 To $76,000 per year
3 days ago | 48 views | Be the first one to apply
Full-time
San Francisco
$100,000 To $145,000 per year
7 days ago | 51 views | 1 applications