Responsibilities

📍Act as the technical SME for IT applications managed by the Security team such as EUC Workspace Administration, Mobile Device Management Tools, Support Ticketing System or Browser Monitoring tools 📍Troubleshoot complex technical issues escalated from the IT Operations team. 📍Design and implement application configurations to support new business initiatives and projects. 📍Develop and maintain technical documentation related to EUC applications. 📍Collaborate with other IT and Security teams to ensure seamless integration and security across the IT environment. 📍Stay up-to-date with the latest technologies and trends within the end-user computing, including exploring and evaluating AI-driven solutions. 📍Embrace and explore opportunities to apply AI tools and techniques to enhance end-user computing efficiency and security. This includes a willingness to learn about and experiment with AI-driven solutions. 📍Provide ad-hoc support as needed to other IT and Security teams.

Requirements

📍At least 2 years of experience working in an IT environment with cloud-based technologies. 📍Hands-on experience in administration and configuration with EUC Workspace Adminstration 📍Strong understanding of identity and access management principles. 📍Excellent problem-solving and analytical skills. 📍A good team player with the ability to work independently and take initiative. 📍Good verbal and written communication skills in English. 📍Keen learner with strong attention to detail. 📍Eagerness to explore and apply AI tools and technologies to IAM and end-user computing challenges.

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