About the company
Gemini is a regulated cryptocurrency exchange, wallet, and custodian that makes it simple and secure to buy bitcoin, ether, and other cryptocurrencies.
Job Summary
Responsibilities:
šDevelop and implement comprehensive trust and safety strategies to mitigate risks and enhance user protection. šLead cross-functional teams in identifying, assessing, and responding to trust and safety incidents, including fraud, abuse, and policy violations. šCollaborate with legal, compliance, and product teams to ensure alignment with regulatory requirements and industry best practices. šOversee the creation and enforcement of policies related to user conduct, content moderation, and platform usage. šManage Trust & Safety data scientists and modeler(s) to monitor platform activity, identify trends, and proactively address potential threats. šEngage with senior leadership and external stakeholders, including regulators and industry partners, to stay informed on emerging risks and regulatory changes. šManage and mentor the Trust & Safety team, fostering a culture of accountability, continuous improvement, and user-centricity. šLead the design and deployment of tools that improve detection, response, and prevention across fraud and abuse vectors. šProvide insight and scoping for new customer-facing features to reduce customer friction for fraud prevention. šDesign and implement risk-reducing fraud strategies that balance with the company growth objectives. šEnsure trust and safety practices adhere to regulatory standards across multiple regions. šPartner with Legal and Compliance to ensure risk controls align with applicable U.S. regulations, including Reg E (for ACH/card fraud), and FATFĆ¢ĀĀs Travel Rule. šPrepare and present reports to executive leadership on trust and safety metrics, incidents, and initiatives. šStay abreast of developments in the cryptocurrency and financial services sectors to anticipate and address new challenges.
Minimum Qualifications:
š15+ years of experience in trust and safety, fraud risk management, compliance within the financial services, digital assets, or technology sectors. šBachelor's degree in a relevant field; advanced degree or relevant professional certification (CFE, CISSP, CAMS) preferred. šDemonstrated success building and scaling fraud programs in a regulated, financial environment.
The future of finance is here ā whether youāre interested in blockchain, cryptocurrency, or remote web3 jobs, thereās a perfect role waiting for you.