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Director, Communications & Engagement SEC TCO
at Nike
7 months ago | 1181 views | Be the first one to apply

Director, Communications & Engagement SEC TCO


About the company

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game. NIKE, Inc.'s storytellers, Marketing and Communication sets the brand tone. A creative force of specialists tell Nike’s stories of innovation and sport through advertising, brand strategy, digital engagement and product presentation. Using channels ranging from retail stores to social media, Marketing & Communication teams connect the science and art of Nike innovations to the hearts and minds of athletes around the world.

Job Summary


📍Create and effectively foster a data-driven and informed engagement vision and strategy that is stakeholder-centric. Confirms overall engagement and communication strategy to drive consistency and standards in identifying, managing, and engaging partners across the program. Manage infrastructure to obtain key stakeholders and partner groups and define their goals and expectations, including their levels of commitment and influence on change process 📍Advocate for SEC and articulate business value to target audiences Develop compelling artifacts to communicate our value and story 📍Drive strategy and implement plan for large program events 📍Develop an engagement roadmap grounded in customer feedback and data analysis. 📍Articulate value drops and their impact on our stakeholders. Drive and prioritize the roadmap in partnership with TCO teams 📍Deliver the appropriate change interventions to address impacts and mitigate risk 📍Develop and measure clear engagement metrics, derive key insights, and devise/implement proof-of-concept executions. Develop metrics to measure success and oversee post-launch outcomes using analysis and reporting 📍Facilitate the communications development review and sign-off process, ensuring communications are delivered on time through appropriate channels 📍Develop branding, writing styles and standards, and critical messages to drive seamless look, feel, and consistency to align with Nike’s and SEC’s brand strategy 📍Prepare, implement, and support the Change Network; ensure the Change Network understands its role during the change process; monitor its effectiveness; and make adjustments. Identify the individuals in the Change Network, determine their needs, and then prepare, develop, and conduct Change Network activities. Support all Change Network meeting coordination logistics, meeting agenda creation, capture notes, and action items 📍Maintain a continuous watch on emerging technology trends, competitive experiences, and top-tier physical + digital engagements 📍Champion a change culture based on data-driven decisions. Work with leadership and business teams to derive analytics and insights strategy for all engagement experiences, inspiring and motivating partners to pursue progress over finesse 📍You are a master collaborator who brings teams and individuals towards alignment on the overall engagement roadmap prioritization – they recognize you as thought partner and subject matter expert on engagement in TCO.


📍9+ years of relevant work experience in communications, change management, or related field 📍Bachelor’s degree or equivalent combination of education, experience or training 📍Strong communication, emotional intelligence, teamwork, coaching, and people / process resolution skills 📍Adept at influencing cross-functional and matrixed teams while driving value through premium experiences 📍Strategy development and planning experience 📍Strong road mapping/ engagement journey mapping skills 📍Outstanding presentation and message development; Effective verbal and written communication skills, including meeting facilitation, leadership, and coaching 📍Anticipate needs, innovate, and multi-task in a fast-paced, high-growth environment 📍Excellent project management skills with ability to use metrics in all aspects of the product lifecycle 📍Strong Partner Management skills tailored to many audiences including critical partners and third-party vendors

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