Key Responsibilities

📍Drive AI+ML and other self-service initiatives with direct client impact and savings. Special focus on Agentic AI. 📍Drive the tactical roadmap, defining product and market requirements by understanding the needs of clients and strategy from Senior Director 📍Establish detailed business requirements and specifications for existing and new services and products. Create user stories and document product requirements,develop well-formed features specifications and acceptance criteria 📍Work with CX team to ensure requirements translate to mockups and meet interaction and design requirements for clients 📍10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications

📍12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD 📍AI+ML real-world experience required 📍Ability to work with internal product development and engineering teams to deliver products on schedule and with great quality. Comfortable in a heavily matrixed organization. 📍Experienced with agile software development methodology, story, and requirements definition 📍Strong analytical and problem-solving abilities - ability to use hard data and metrics to back up assumptions and evaluate outcomes 📍End-to-end product lifecycle management

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