About the company
Omniscient Digital is an organic growth agency that partners with ambitious B2B SaaS companies like SAP, Adobe, Loom, and Hotjar to turn SEO and content into growth engines. We pride ourselves on being lean, agile, and experimental. Our team thrives on R&D and innovation, always exploring the smartest ways to deliver exceptional results. We believe in a culture of building and shipping — whether it’s client deliverables, new services, or internal tools that keep us ahead of the game. If you’re looking for a role where you’ll tackle challenging problems, work with ambitious brands, and help shape the future of organic growth, let’s talk. Learn about the principles that drive how we work and build a company.
Job Summary
Responsibilities:
📍Translate complex concepts like AI model transparency, ethical AI governance, and enterprise-wide metadata integration into digestible content for experienced data professionals 📍Create and refine technical information and other various materials for explaining the client’s solutions (including the nuances of how they differ at the infrastructure layer) 📍Adhering closely to the client’s brand voice and messaging guidelines 📍Implement comprehensive technical documentation, feedback, and changes whenever possible 📍Ensure projects are completed on time and meet quality standards 📍Stay current on evolving data regulations (e.g., GDPR, CCPA, HIPAA) and their implications for governance tools and frameworks 📍Collaborate with fellow technical communicators as needed to develop new approaches for creating more precise and engaging content for the company 📍QA content for errors 📍Suggest best practices and optimizations throughout content generation projects 📍Manage complex information and multiple projects within content specifications and budget restrictions 📍Use previously selected fonts and other typographic elements
Job Qualifications and Technical Skill Sets:
📍3+ years of experience in a data-related role. You can use your hands-on experience as an ideally senior data scientist, data analyst, compliance manager, data team leader, or similar to inform your writing—whether speaking to fellow practitioners or executives like Chief Data Officers or VPs of Data and AI Governance. 📍2+ years of experience in technical writing. In addition to using your own subject matter expertise, you can do deep topic research and communicate complex information fluently. For example, you can explain the nuances of lineage tracking, AI model documentation, and federated governance models in distributed environments. 📍Familiarity with enterprise data governance challenges and frameworks. For example, you’re no stranger to DAMA-DMBOK, FAIR principles, and ISO 8000. 📍Experience with both print and digital media formats. You’re also proficient in word processor programs such as Microsoft Word and Google Docs and PDF software such as Adobe Acrobat.
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