Create New Account
Sign up to continue searching for suitable jobs in Web 3.0

OR
Terms of Use
Already have an account?

Log In to Your Account
Log in to continue searching for suitable jobs in Web 3.0

OR
Don’t have an account?
Nayax
Customer Success Manager
at Nayax
4 days ago | 68 views | Be the first one to apply

Customer Success Manager

Full-time
China

About the company

Nayax is a leading global fintech company founded in 2005 that offers a comprehensive solution to businesses around the world, aiming to improve their revenue and operational efficiency. Our vision is to create frictionless commerce experiences for both businesses and consumers, benefiting communities around the world. We value integrity, accountability, and honesty, values which are reflected in the way we work as we accompany our customers every step of the way on their road to success. Today, our global influence is reflected in our listing on both Nasdaq and the Tel Aviv Stock Exchange (TASE) and our 11 global offices with 1100 employees. Nayax Israel is our largest site, housing over 20 different departments and located in the prestigious Herzliya Hills, just a short drive north of Tel Aviv or a very short walk from the train station. Our open space offices accommodate our 500+ employees and when we’re not hard at work, you can find us enjoying an afternoon coffee on the balcony.

Job Summary

Key Responsibilities:

📍Build a solid and genuine relationship with Nayax’s OEM partners in China 📍 Ensure customers receive the best value from the product or customer support team to increase sales volume to existing customers 📍 Serve as the trusted focal point of contact for Nayax large customers 📍 Increase the retention and growth of Nayax’s most valuable customers 📍 Work with the customer to map goals and requirements and assist in building the customer's strategy 📍Plan initiated interactions with the customer and be responsible for providing a suitable technological solution to improve our customer existing systems and handling continued sales and contract renewals 📍Ensure that our customers are familiar with Nayax future products and services 📍 Collaborate with the Sales, R&D, Product Manager, Operations and Technical support teams for making sure our customers request is taken care of 📍Occasional travel for customer events, training, and/or meetings may be required

Requirements

Requirements: 📍 Bachelor’s degree in technical fields 📍 6-8 years of experience in Customer or Project Management roles with technical knowledge 📍English speaker 📍 Business background from sales or account management in global companies working with OEM 📍Strong technical skills with the ability and desire to guide and assist customers through technical processes 📍 Experience in delivering customer-focused solutions based on customer needs in a global company 📍 Excellent verbal and written communication skills 📍Driven, self-motivated, enthusiastic, and with a bias for action.

The future of finance is here — whether you’re interested in blockchain, cryptocurrency, or remote web3 jobs, there’s a perfect role waiting for you.

Similar jobs

1 day ago | 41 views | Be the first one to apply
Full-time
Remote
$75,000 To $110,000 per year
1 day ago | 30 views | Be the first one to apply
$90,000 To $110,000 per year
2 days ago | 37 views | 1 applications
$72,000 To $110,000 per year
3 days ago | 47 views | Be the first one to apply
Full-time
Warsaw, Europe
5 days ago | 118 views | Be the first one to apply
Full-time
United States