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Coins.ph
Crossborder Payments Specialist
atĀ Coins.ph
4 months ago | 149 views | Be the first one to apply

Crossborder Payments Specialist

Full-time
Taipei
Per year
$90,000 To $110,000

About the company

Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

Job Summary

What you'll do

šŸ“Manage Cross-Border Payment Flows: šŸ“Oversee and optimize cross-border payment transactions using stablecoins to ensure efficient and secure operations. šŸ“Develop and maintain payment processing procedures, ensuring adherence to best practices and regulatory requirements. šŸ“Collaborate with internal teams, including compliance, IT, and finance, to streamline payment processes and enhance operational efficiency. šŸ“Implement robust monitoring and reporting systems to track transaction performance and identify areas for improvement. šŸ“Business Development: šŸ“Identify and establish strategic partnerships with key stakeholders, including financial institutions, payment processors, and regulatory bodies, to enhance cross-border payment capabilities. šŸ“Develop and implement business development strategies to expand cross-border payment services and increase market reach. šŸ“Conduct market research to identify emerging trends, opportunities, and competitive landscape in the cross-border payments sector. šŸ“Prepare and deliver presentations to potential partners and clients, showcasing the benefits of our cross-border payment solutions. šŸ“Risk Management: šŸ“Monitor and mitigate risks associated with cross-border transactions, including currency fluctuations, regulatory changes, and operational risks. šŸ“Customer Support: šŸ“Provide expert support to clients regarding cross-border payment issues, including troubleshooting transaction problems and resolving payment disputes. šŸ“Address and resolve customer inquiries and complaints in a timely manner, ensuring high levels of customer satisfaction. šŸ“Maintain proactive communication with clients, providing regular transaction status updates and promptly addressing any concerns. šŸ“Develop and deliver training sessions for clients on using our cross-border payment platform effectively.

What we expect from you

šŸ“Bachelorā€™s degree in Finance, Business Administration, Economics, or a related field. Masterā€™s degree preferred. šŸ“Minimum of 4 years of experience in cross-border payments, international finance, or a related field. šŸ“Has an understanding of blockchain technology and stablecoin is a plus. šŸ“Previous experience in a business development role within the financial services industry is a plus. šŸ“In-depth knowledge of cross-border payment systems, financial regulations, and compliance requirements. šŸ“Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions. šŸ“Excellent communication and negotiation skills, with the ability to build and maintain relationships with partners and clients.

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