About the company
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
Job Summary
What you'll do
šManage Cross-Border Payment Flows: šOversee and optimize cross-border payment transactions using stablecoins to ensure efficient and secure operations. šDevelop and maintain payment processing procedures, ensuring adherence to best practices and regulatory requirements. šCollaborate with internal teams, including compliance, IT, and finance, to streamline payment processes and enhance operational efficiency. šImplement robust monitoring and reporting systems to track transaction performance and identify areas for improvement. šBusiness Development: šIdentify and establish strategic partnerships with key stakeholders, including financial institutions, payment processors, and regulatory bodies, to enhance cross-border payment capabilities. šDevelop and implement business development strategies to expand cross-border payment services and increase market reach. šConduct market research to identify emerging trends, opportunities, and competitive landscape in the cross-border payments sector. šPrepare and deliver presentations to potential partners and clients, showcasing the benefits of our cross-border payment solutions. šRisk Management: šMonitor and mitigate risks associated with cross-border transactions, including currency fluctuations, regulatory changes, and operational risks. šCustomer Support: šProvide expert support to clients regarding cross-border payment issues, including troubleshooting transaction problems and resolving payment disputes. šAddress and resolve customer inquiries and complaints in a timely manner, ensuring high levels of customer satisfaction. šMaintain proactive communication with clients, providing regular transaction status updates and promptly addressing any concerns. šDevelop and deliver training sessions for clients on using our cross-border payment platform effectively.
What we expect from you
šBachelorās degree in Finance, Business Administration, Economics, or a related field. Masterās degree preferred. šMinimum of 4 years of experience in cross-border payments, international finance, or a related field. šHas an understanding of blockchain technology and stablecoin is a plus. šPrevious experience in a business development role within the financial services industry is a plus. šIn-depth knowledge of cross-border payment systems, financial regulations, and compliance requirements. šStrong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions. šExcellent communication and negotiation skills, with the ability to build and maintain relationships with partners and clients.