WHAT YOU WILL DO

📍Support the complaint management process and manage complaint responses with regulatory agencies globally (e.g., CFPB, state attorney general), ensuring the company meets the respective SLAs and resolutions in accordance with regulatory requirements. 📍Collaborate with internal cross functional teams to ensure AML controls are integrated into business processes and product development, and to improve compliance workflows and processes. 📍Develop reporting capabilities, KRIs, and KPIs for senior management, board, and other audiences. 📍Identify compliance issues and oversee proper implementation of business requirements. 📍Provide feedback to internal teams to drive policy changes and workflow improvements based on investigative findings 📍Assist in preparing for internal audits, external audits, and regulatory examinations by compiling relevant documentation and supporting responses. 📍Contribute to the development and enhancement of AML-related policies, procedures, and controls. 📍Address ad-hoc compliance projects or requests, as needed.

WHAT YOU WILL NEED

📍Minimum of 3 years of relevant experience in compliance/financial crime operations at a regulated financial institution, fintech, or consultancy. 📍Good knowledge of U.S. AML laws, including the BSA, FinCEN regulations. 📍Experience collaborating closely with global colleagues across operations, product, technology, engineering, and data science domains. 📍Experience identifying and tracking metrics/KPIs/KRIs and process opportunities. 📍Experience working within a complex, global business and comfort operating in a changing regulatory landscape. 📍Excellent written and verbal communication, organizational and time management skills. 📍Professional experience with FinTechs/cryptocurrencies is advantageous, but not required.

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