About the company
Analog is building a true Layer-0 blockchain network that ushers in the omnichain future, secured with the Proof-of-Time consensus mechanism. Backed by world-class investors, our vision is to facilitate the seamless communication of time data (events) between decentralized applications across different chains. We're hiring an experienced Web3 QA Automation Engineer to join our Engineering team. This role will be pivotal in ensuring that our products meet the highest standards of quality, reliability, and user experience.
Job Summary
About the Role
šWelcome new members to the community, introducing them to the culture, norms, and values. šGuide newcomers in understanding the community's goals, mission, and vision. šAssist in onboarding, ensuring new members have access to necessary resources and tools. šMonitor Analogās community chat groups for user interactions and community discussions. šServe as a point of contact for community members seeking advice, or guidance. šEnsure community members adhere to the chat rules and take appropriate actions against any violations. šEngage with community members, addressing any inquiries, and concerns in a prompt, professional and helpful manner. šIdentify and remove any inappropriate or offensive content, such as spam, scams, hate speech, or harassment to maintain a safe and inclusive environment for all community members. šKeep up-to-date with the latest developments in Analog, blockchain technology, crypto trends and community campaigns to provide accurate information and guidance to community members. šMaintain records of moderation activities, including user reports and moderation actions taken.
About You
šLanguage Skills: Must be a native or fluent Chinese speaker with excellent proficiency in English, capable of interacting professionally and effectively in both languages. š2+ years of experience moderating community chat groups of blockchain- or crypto-related projects on social platforms, preferably Telegram and Discord. šAble to effectively utilize moderation tools, bots, and other relevant software applications to improve the overall management and control of the chat groups, ensuring a safe, respectful, and engaging environment for all users. šSolid understanding of blockchain technology, cryptocurrencies, and DApps to better moderate chats and respond to community questions. šA strong and accurate understanding of Analog and its products to field generic community questions regarding the company. šExcellent communication skills and teamwork. šAbility to multitask and excel at attention to detail. šAble to escalate technical or complicated community questions about Analog to pertinent team members to facilitate more streamlined and comprehensive responses. šFriendly and proactive attitude to maintain a positive overall community environment.