Major Responsibilities:

📍Community Building & Management 📍Develop community initiatives designed to create connections between members, including events, member introductions, electronic and print communications 📍Solve member-related issues to ensure a cohesive community and manage member expectations 📍Oversee a robust calendar of events to ensure there is a good balance of educational, member appreciation, and lead generating and sales-related events 📍Proactively gather data on members’ business goals and identify both Kiln and member services that could help members achieve their commercial objectives 📍Design and implement processes, guidelines, and best practices for the community to optimize member experience 📍Resolve member complaints regarding other members through neutral fact investigation and process termination of membership where warranted 📍Explain Kiln policies and procedures to members, including but not limited to a) membership agreement, b) house rules and c) billing procedures.

Ideal Experience and Skills:

📍The ideal candidate will be an energetic, people-oriented professional with hospitality (e.g., boutique hotel management), restaurant, sales, and/or retail experience. Qualifications should include: 📍Must have strong verbal and written communication skills 📍Experience managing others 📍Exceptional organizational and multitasking skills 📍Customer service and sales experience required 📍Project management and business operations experience required 📍Familiarity with the coworking and hospitality industry considered a plus 📍College graduate with a four-year degree (preferred, but not essential) 📍Cold-outreach experience a plus

The future of finance is here — whether you’re interested in blockchain, cryptocurrency, or remote web3 jobs, there’s a perfect role waiting for you.