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Edge & Node
Community and Front Desk Coordinator
4 months ago | 955 views | 4 applications

Community and Front Desk Coordinator

Full-time
San Francisco

About the company

Edge & Node stands as the revolutionary vanguard of web3, a vision of a world powered by individual autonomy, shared self-sovereignty and limitless collaboration. Established by trailblazers behind The Graph, weÔÇÖre on a mission to make The Graph the internetÔÇÖs unbreakable foundation of open data. Edge & Node invented and standardized subgraphs across the industry, solidifying The Graph as the definitive way to organize and access blockchain data. Utilizing a deep expertise in developing open-source software, tooling, and protocols, we empower builders and entrepreneurs to bring unstoppable applications to life with revolutionary digital infrastructure. Edge & Node acts on a set of unwavering principles that guide our journey in shaping the future. We champion a decentralized internetÔÇöfree from concentrated powerÔÇöwhere collective consensus aligns what is accepted as truth, rather than authoritative dictation. Our commitment to censorship resistance reinforces our vision of an unyielding information age free from the grasp of a single entity. By building for open-source, we challenge the stagnant landscape of web2, recognizing that true innovation thrives in transparency and collaboration. We imagine a permissionless future where the shackles imposed by central gatekeepers are not only removed, but relegated to the dustbin of a bygone era. And at the foundation of it all, our trust shifts from malevolent middlemen to trustless systems, leveraging smart contracts to eliminate the age-old vulnerabilities of misplaced trust.

Job Summary

What You'll Be Doing

­čôŹCoordinating all aspects of the venue and workspace, ensuring smooth operations and exceptional guest experiences. ­čôŹOverseeing building operations, software systems, audio/visual equipment, and ensuring their proper functioning. ­čôŹImplementing effective guest management strategies to ensure a seamless check-in/check-out process. ­čôŹTracking expenditures and maintaining accurate records of financial transactions related to the venue. ­čôŹRegularly stocking inventory and coordinating with vendors to ensure an adequate supply of necessary items. ­čôŹEnsuring the security, safety, and emergency preparedness of the venue and its occupants. ­čôŹOpening or closing the space daily, ensuring everything is in order and ready for the day's activities. ­čôŹBeing present and available at the front desk during business hours (which may include 9 hour shifts between 8am-7pm) to address inquiries and provide assistance. ­čôŹCreating a welcoming environment for the team and assisting with the onboarding process for new co-creators. ­čôŹConducting tours for potential new co-creators and guests, showcasing the space's features and benefits. ­čôŹKeeping local press and community leaders informed about events and activities taking place in the venue. ­čôŹActively engaging the local community and building positive relationships with key stakeholders. ­čôŹCollaborating with the Events Manager to ensure flawless execution of planned events. ­čôŹConducting cold calls to potential high-profile speakers to secure their participation in events. ­čôŹWorking with a CRM system to identify trends and patterns among co-creators and optimize their experience. ­čôŹContributing to community channels such as Telegram, X, and internal system when appropriate. ­čôŹTaking responsibility for ordering products and food items for the venue, ensuring timely delivery. ­čôŹMaintaining the event space to ensure it meets the highest standards of cleanliness and presentation. ­čôŹGathering feedback and suggestions from guests and co-creators to improve the overall experience. ­čôŹProactively seeking solutions, being highly detail-oriented, and multitasking effectively. ­čôŹDemonstrating a solutions-driven and proactive approach, taking the initiative when needed. ­čôŹBuilding and expanding the community and ecosystems associated with the House of Web3. ­čôŹPossessing high emotional intelligence and fostering positive interactions with all individuals entering the space.

What We Expect

­čôŹIdeally, 1-2 years of experience in venue management, demonstrating a strong understanding of operational requirements. ­čôŹExcellent multitasking skills and a keen eye for detail to ensure smooth operations and exceptional guest experiences. ­čôŹEngaging, personable, and highly intuitive, with excellent interpersonal skills to interact effectively with guests and team members. ­čôŹFamiliarity with various events, meeting, and organization platforms or a willingness to quickly learn and adapt to new tools. ­čôŹSolutions-driven mindset, proactive approach, and ability to work independently as a self-starter. ­čôŹAbility to be physically present on-site in San Francisco - which may include 9 hour shifts between (8am-8pm) Monday through Friday, with flexibility as needed. ­čôŹExperience in building and expanding communities and ecosystems, fostering meaningful relationships with stakeholders. ­čôŹHigh emotional intelligence and the ability to create a friendly and welcoming atmosphere for all individuals entering the space. ­čôŹExperience with tech conferences, workshops, hackathons, etc. ­čôŹAbility to lift 25 pounds, be on your feet, etc.

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