About the company
Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
Job Summary
What you’ll do
📍Platform Development & Customization: Design, develop, and maintain complex ServiceNow applications across ITSM, ITAM, and HRSD modules, including custom workflows, business rules, UI policies, ACLs, and advanced scripting using JavaScript, GlideScript, and ServiceNow APIs 📍Integration Architecture & Implementation: Lead the design and development of system integrations using ServiceNow Integration Hub, REST/SOAP web services, MID servers, and custom integration solutions to connect ServiceNow with third-party applications and enterprise systems ITSM & ITAM Module Expertise: Configure and customize IT Service Management processes including Incident, Problem, Change, and Request Management, while implementing comprehensive IT Asset Management solutions including discovery, asset lifecycle management, and software compliance tracking 📍HRSD Solution Development: Design and implement Human Resources Service Delivery solutions including employee onboarding/offboarding workflows, case management, knowledge management, and employee self-service portals with advanced form configurations and approval processes 📍System Architecture & Technical Leadership: Collaborate with stakeholders to gather requirements, build technical specifications, and craft scalable ServiceNow solutions while ensuring alignment to platform best practices, performance optimization, and maintainable code standards 📍Quality Assurance & Documentation: Build comprehensive unit tests, facilitate code reviews, craft detailed user documentation, and ensure accurate change management processes are maintained throughout the development lifecycle
What you bring
📍3+ years of hands-on ServiceNow development experience across ITSM, ITAM, and HRSD 📍Strong programming skills in JavaScript, including GlideScript and ServiceNow API integrations 📍ServiceNow certifications (CSA, CAD, CIS-ITSM preferred) 📍Bachelor’s degree in Computer Science, Information Technology, or equivalent experience 📍Excellent communication, collaboration, and analytical problem-solving skills 📍Proven ability to manage multiple priorities in a dynamic, fast-paced environment
If you’re passionate about blockchain and decentralized technologies, explore more opportunities in web3 and cryptocurrency careers.
