About the company
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
Job Summary
Responsibilities
📍Perform menu programming and configuration of Shift4 point of sale applications. 📍Required to be able to interpret a customer’s menu data to provide an effective POS layout. 📍Hold customer menu presentations where you will showcase the customer menu programming. 📍Perform merchant training on using and configuring the system. 📍Answer inbound calls from merchants who need assistance with programming on a new system. 📍Monitor chat system for merchant questions. 📍Complete tickets and tasks related to POS programming tasks.
Qualifications
📍Excellent listening, oral, and written communication skills. 📍Friendly and enthusiastic personality. 📍Strong attention to detail. 📍Excellent time management and organizational skills. 📍Resourceful and motivated to learn. 📍Reasoning and problem solving skills. 📍Bilingual (English/Spanish) is a plus, but not required .