About the company
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
Job Summary
Responsibilities
📍Perform menu programming and configuration of Shift4 point of sale applications. 📍Required to be able to interpret a customer’s menu data to provide an effective POS layout. 📍Hold customer menu presentations where you will showcase the customer menu programming. 📍Perform merchant training on using and configuring the system. 📍Answer inbound calls from merchants who need assistance with programming on a new system. 📍Monitor chat system for merchant questions. 📍Complete tickets and tasks related to POS programming tasks.
Qualifications
đź“ŤExcellent listening, oral, and written communication skills. đź“ŤFriendly and enthusiastic personality. đź“ŤStrong attention to detail. đź“ŤExcellent time management and organizational skills. đź“ŤResourceful and motivated to learn. đź“ŤReasoning and problem solving skills. đź“ŤBilingual (English/Spanish) is a plus, but not required .