Responsibilities

📍Serve as administrator for a Salesforce instance, responsible for day-to-day configuration, user support, and platform maintenance. 📍Customize Salesforce objects, fields, reports, dashboards, Salesforce 📍Flow, and page layouts to support business needs. 📍Collaborate with internal stakeholders to gather requirements and translate them into functional Salesforce solutions. 📍Implement improvements that enhance usability, efficiency, and data accuracy across the platform. 📍Maintain data integrity by creating validation rules, implementing data governance processes, and conducting regular audits. 📍Provide user training and support, helping team members adopt best practices and maximize platform value. 📍Monitor system performance, usage, and issues; troubleshoot and resolve technical problems as needed. 📍Stay informed about Salesforce updates and new features, and recommend relevant enhancements for the business. 📍Support reporting and analytics needs by developing and maintaining useful reports and dashboards. 📍Document processes, configurations, and changes to ensure transparency and continuity of operations.

Requirements

📍Experience as a Salesforce Administrator, with knowledge of both Sales & Service Cloud 📍Strong understanding of Salesforce best practices and platform capabilities 📍Experience with Salesforce Flow, validation rules, and security and sharing settings 📍Excellent problem-solving skills and ability to translate business requirements into system solutions 📍Effective communicator with strong interpersonal skills to collaborate across teams 📍Self-starter who can manage priorities in a fast-paced environment

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