Create New Account
Sign up to continue searching for suitable jobs in Web 3.0

Terms of Use
Already have an account?

Log In to Your Account
Log in to continue searching for suitable jobs in Web 3.0

Don’t have an account?
AI Projects and Process Excellence Analyst
at Kraken
5 months ago | 909 views | 5 applications

AI Projects and Process Excellence Analyst

Per year
$83,000 To $153,000

About the company

Kraken, the trusted and secure digital asset exchange, is on a mission to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Our 2,350+ Krakenites are a world-class team ranging from the crypto-curious to industry experts, united by our desire to discover and unlock the potential of crypto and blockchain technology. As a fully remote company, we already have Krakenites in 70+ countries (speaking 50+ languages). We're one of the most diverse organizations on the planet and this remains key to our values. We continue to lead the industry with new product advancements like Kraken NFT, on- and off-chain staking and instant bitcoin transfers via the Lightning Network.

Job Summary

The opportunity

📍Apply stakeholder engagement and user centric techniques to help rapidly move from idea to impact via piloting, evaluating and iterating solutions 📍Drive the implementation of AI models focused on experience and efficiency, partnering with key stakeholders from other functions 📍Act as a translator between our business partners and our AI engineers to ensure that the models are attending the requirements 📍Support the teams on testing AI models to ensure a consistent level of accuracy 📍Facilitate operational excellence discussions with key stakeholders to identify business opportunities and orchestrate the execution efforts 📍Guide our Services teams throughout the models adoption process 📍Run external benchmarking in order to identify trends and innovations to support a better client experience, staying updated with key AI industry trends 📍Support our specialists on realizing the value from the new solutions we are implementing 📍Ensure timely communication flow between all stakeholders, contributing to improve process excellence

Skills you should HODL

📍Minimum 2-4 years of case management experience, with the ability to understand client engagement workflows and propose improvements 📍Experience in research and analysis related to AI 📍Experience on Project Management is a plus 📍Strong advocate for cryptocurrency along with the deep understanding and passion to innovate and push the industry forward 📍Experience with buying and selling cryptocurrencies on multiple platforms is preferential, but not necessary 📍Deep orientation in data privacy and security from both a personal and business standpoint 📍Excellent communication and presentation skills in both written and verbal English 📍Ability to thrive in a fast-paced environment utilizing analytical and problem solving skills

Similar jobs

about 9 hours ago | 6 views | Be the first one to apply
2 days ago | 16 views | 2 applications
Hong Kong
$68,000 To $75,000 per year
2 days ago | 12 views | Be the first one to apply
San Jose
$112,000 To $150,000 per year
2 days ago | 18 views | Be the first one to apply
$180,000 To $185,000 per year
3 days ago | 45 views | 3 applications
$72,000 To $150,000 per year